All of our operations will run normally and we will continue to be available by phone, email and video conferencing through our regular contact information.
Phone calls will be answered as normal. So, continue to call our main number, 434-977-1550 or 800-446-2029 for any needs. Please leave a message if your call is not answered, and we will return your call as soon as possible.
Emails will be received by each of us remotely. As such, email continues to be one of the best ways to get in touch with us individually. You can also contact us at firstname.lastname@example.org.
Data. As we work off a centralized, secure network, we will all be able to access any data we need for any client need during this period.
Service. For any needs relating to service (need for distributions, depositing assets, etc.) there will be no changes in how we currently operate.
Appointments. We will be suspending in-person appointments, but encourage the use of video conferencing through the use of ZOOM.
Regular Mail. This will be more difficult to deal with. Any hard copy mail coming in may not be received until we are able to get back into the office. If you need to send us anything via postal mail, please alert us and we will make every effort to go collect the mail at our office. Depending on what is being mailed, we may arrange a different address to have the materials go directly to where they need to go.